If you have questions regarding any of our products and services, you can email us 24 hours a day, 7 days a week, at support@mygiftbasketideas.com , but why not just give us a call? If you happen to get our voicemail during regular business hours, just leave us a message -- we guarantee to return your call within the hour.

Please Note: Our office will be closed Friday July 4th, 2008 for Independence Day. All orders will be processed the following Monday

Same Day Shipping
Any order placed before 1:00 pm EST on a Business Day (Monday through Friday, excluding holidays) we ship the same day 99.9% of the time. No delivery date is guaranteed unless Next Day or 2nd Day shipment method is chosen. Orders received after that time and on weekends or holidays are shipped the next business day. Although we place a high priority on getting your order shipped as soon as possible, please note we make no guarantees as large orders, seasonal peaks, severe weather conditions or other circumstances may sometimes delay shipping. If you require a rush order, please call us, toll-free at 1-800-846-1078 to discuss special arrangements.

Shipping Rates
My Gift Basket Ideas offers FREE SHIPPING for all orders over $75 for standard Ground delivery. Our shipping methods include Ground delivery for most shipping within the United States and Canada. If you desire more rapid delivery, we can ship 2nd/3rd business day or overnight in most cases and to most destinations. There is additional cost to ship overnight or 2nd/3rd day delivery and we would be happy to discuss that with you.

All our products are shipped anywhere in the US. We also provide PO Box/APO/FPO and Canadian shipping. Just look for the following images in the product description page.

= PO Box/APO/FPO Delivery Available

= Canadian Delivery Available

= US Delivery Available

If you need to deliver to these designated areas and you have any questions, feel free to contact us and we can provide shipping rates.

Shipping Methods

Ground - 3 to 5 Business Days
3 Day Air - 3 Business Days
2 Day Air - 2 Business Days
Next Day - Air Delivery
Canadian Delivery - 7-10 Business Days
PO Box/APO/FPO Priority Mail – Ships next business day.

Please Note:

Delivery to military bases/P.O Boxes & Canadian shipping will require a few additional days to process.
Fruit Basket shipping will require a few additional days to process.
Military deliveries are not guaranteed - there are no loss claims, late delivery refunds or damage claims available.
PO Boxes deliveries are not guaranteed - Delivers 2 to 3 business days - there are no loss claims, late delivery refunds or damage claims available.
Canadian deliveries are not guaranteed - 7 to 10 buisness days Ground - there are no loss claims, late delivery refunds or damage claims available.

Alcohol Shipping Restrictions
We cannot ship alcohol to Canada. An adult signature is required for all deliveries containing alcohol. Some states restrict shipments containing alcohol. My Gift Basket Ideas evaluates destination restrictions and has identified the following 23 states that WILL ACCEPT out of state wine shipments: AK, AZ, CA, CT, DC, HI, ID, IL, MI, MN, MO, NV, NY (some cities), NH, NC, OH, OR, SC, VA, WA, WV & WY. If you would like to send a wine gift to someone that is not on this list of states, you can always select from our hand delivered section. Please see next section below for restrictions.

Hand Delivery
We cannot send Hand Delivered baskets to Canada. Hand Delivery is available for the following Fruit & Wine baskets. My Gift Basket Ideas evaluates destination restrictions and has identified the following 5 states that are very difficult to have wine hand delivered: CT, KS, MD, NJ, PA. If you would like to order a hand delivered product, you will need to choose Hand Delivery during the checkout process.

Your satisfaction is not enough -- we insist that you be ecstatic with anything you order from My Gift Basket Ideas.

Returns
If you need to return something, please send an email to returns@mygiftbasketideas.com or call us at 1-800-846-1078 within 2 days of receiving your order for authorization on a return. We will accept authorized returns within 2 days as long as the items are unused and in the original packaging. Once your returned item has been approved, you will be issued a credit (shipping will be deducted from the total amount) with our store for your next purchase. If you decide that you need to return an item that was shipped via our free standard shipping method, the shipping costs will be deducted from your credit.

Cancellations
We work hard to make sure that all our customers are 100% satisfied with their purchase. If you need to cancel your order for any reason, we will credit your card the same day. Please note that you cannot cancel your order after it has been shipped. Depending on your credit card's processes, it may take 5-7 business days before you see the credit on your statement. If you have any questions or concerns about your cancellation, please feel free to contact us.

Methods of Payment
We accept Visa, MasterCard, American Express and Discover along with PayPal and Google Checkout. You can also fax us an order by filling out the following Order Form and faxing it to 1-800-561-1821.

Gift Certificates
Gift certificates are the perfect solution when you just can't find the right gift or you're short of time. They make the perfect present for friends, family, and business associates. If you would like to order a gift certificate just click here.

Custom Basket Orders
We would love the opportunity to design and create a custom basket for you. We require a non-refundable 50% deposit upon placing your custom basket order with remaining amount to be charged when item is shipped. Send an email to sales@mygiftbasketideas.com to discuss what you are looking for.

Sales Tax
Sales tax will only be assessed for orders that are shipped within the state of Ohio (7.0%).

Rush Orders
In the event you would like to request a rush order on any of the items at My Gift Basket Ideas, please call us during normal business hours at 1-800-846-1078 or send us an email. We will do whatever we can to accommodate you.

2008 Holidays
Office will be closed on these days and our regular shipping schedule will resume the following day.